ABC Gifts and Baskets
Gift News - Thank you
  News From ABC Gifts and Baskets August 2003  

 

in this issue


Gift Giving 101

The "Permission Tree" Lets You Branch Out to Customers

30 Days To Internet Marketing Success

Holiday Calendar



Summer Extravaganza

We all like a bargain, and summer is the perfect time to make someone happy.

I am making room for all the new products I'll be ordering in Nashville, and giving you a 20% - 50% off selected items.

I have limited quantities of these products, and the offer will end as soon as the stock is depleted..

Call Now to Order!

Hot Offers Here...

   Welcome!

Thanks to all of you who emailed me your wish list. As you are reading this issue of Gift News, I am walking the isles of the Holiday Trade Show and thinking of you and your wishes.

I can't wait to get back and share with you all the wonderful things I find!

Now, as you probably noticed, I've decided to stop sending the middle of the month newsletter, as I think a monthly format will better respect your time. If you have any comments or suggestions, please don't hesitate to email me.

Don't forget to take time for yourself this summer. Wishing you a great August,


 
 
 
  • Gift Giving 101

   Here are suggestions of creative ideas to put on your card for a couple on their wedding day:

-Thank you for sharing this moment with us. May this be the first day of a new life full of joy, happiness, and prosperity.

-I heard you've tied the knot. Congratulations!

-I am so happy for the two of you: may your life together be all you ever dreamed and more!

-May your good fortunes follow you as the years unfold to fill your lives with all the happiness that they can hold! Congratulations!

-There's a beautiful future ahead of you and you're wished a lifetime of happiness together. Congratulations!

Find a wedding gift here....

 
  • The "Permission Tree" Lets You Branch Out to Customers
   The following article is reprinted with permission from Dana Blakenhorn, e-commerce author and creator of www.a-clue.com.

In chatting with a friend about a client, I suggested using the concept of Permission Marketing. Permission Marketing is really like building a relationship. There are many levels, and you need to approach each level differently.

For instance, what if someone has been on your website and filled out your form but hasn't tried out your service? People like this are solid prospects with some knowledge of what you offer. It's your responsibility to build the relationship.

Thus the "Permission Tree", which fills out the branches of Permission Marketing for the Internet Age. The lowest branch of the Permission Tree is an e-mail address. If you get someone's phone number, you have more marketing permission. If you get their address, you have still more permission. You may not have an order, yet you may be much closer to an order than before. So why aren't you providing incentives, gifts and attention to this person as you try and gain this information?

Depending on what you are selling, you may need even more information than this to get transaction permission (the sale). At some point in the process you will want to know about elements of their lifestyle that relate to your business.

But here's the point. You should be willing to pay for this information. You can pay for it with a handwritten note answering a question, you can pay with it using credit points or you can pay for it using discounts. You don't necessarily have to pay with cash. You can pay with attention. Someone who is actively reading your e-mails is a much better prospect than someone who just comes in off the street, or someone who merely accepts your e-mails stoically and doesn't call the spam police.

Now here's the pay-off. Your customer database must be able to map all these layers of permission and all your customer contacts. Your e-mail must be able to deliver a custom (or semi-custom) product to each prospect in the database, based on how much permission you have. And your sales efforts should always be geared to increasing the level of permission you have with each contact. If you have permission to pitch one product line, get permission to pitch others. If you have transaction permission, get permission to give them regular offers.

One more point: audit everything. Be sure to audit your e-mail lists to prove something to your customer - that you care about them. Treat them as a loving partner and only then will they love you back.

Gift Ideas for Your Best Clients...

 
  • Holiday Calendar
   August 1, Raspberry Pie Day

August 5, Mustard Seed Day

August 1, Truck Drivers Day

August 21, Sit Back And Relax Day

August 22, Eat a Peach Day

August 29, Lemon Juice Day

August 31, Eat Outside Day

 

 
  

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